OVERVIEW
Star Health and Allied Insurance Co Ltd commenced its operations in 2006 with the business interests in Health Insurance, Overseas Mediclaim Policy and Personal Accident. With no other insurance category to focus and divide the attention.
Star Health Insurance uses resources to focus on service excellence, design products and use core competency of innovation to deliver the best to customers. It has emerged as Indias First Stand-Alone Health Insurance Company. At Star Health Insurance, the Company offers a wide range of Health Insurance products at affordable prices to make health insurance every human beings right. As a Company, single-mindedly dedicated to Health insurance, Star Health Insurance has built a promising path for our future.
Vision – Protecting Health and Promoting Health.
Mission- Ultimate Customer Satisfaction.
Why choose Star Health Insurance for your health insurance needs?
Star Health offers a wide range of innovative Health Insurance Products Suiting every need. The products are devised to cater to the needs of people belonging to all segments of society.
All the policies of Star Health are low on premiums and high benefits.
Star Health has the largest Network of 9900+ Hospitals pan India, which makes Cashless Treatments possible, easy, and quick.
Most of the health insurance policies can be availed without mandatory medical tests.
The features like lifetime renewals, no claim bonus, and automatic restoration of the sum insured make the policies of Star Health an automatic choice among the policyholders.
Star Health offers Free Telemedicine Service to its policyholders and their family members, furthering its mission in offering care beyond the cover. Most of the health insurance policies of Star Health covers accident and critical illness too and can be used to avail tax benefits under Sec. 80D.
Highlights:
Pan India Presence with 500+ Offices with more than 11500+ employees.
Cashless Hospitalization in 9900+ Network Hospitals across India.
Hassle-free and customer-friendly direct claim settlement without intervention of TPA.
Wide Range Of Health Insurance Products From Family Floater Schemes To Senior Citizen Health Coverage.
Personalized Doctor Visit For All Customers Getting Hospitalized
Settlement of claims:
Pre-authorization for a cashless facility within 1-2 hours from receipt of the request.
Reimbursement claims within 7 days of receipt complete documents/clarifications.
Enable customers to know claim status within 3 days of receipt of documents.
Standards for Fairness in dealing with Customers:
Strive to deal with customers in an open and transparent manner.
Explain rationale behind decision consistent with business practice.
Standards for Redressal of Grievances:
Ensure effective Grievance Redressal Mechanism for customers to approach.
Register all grievances and send an acknowledgment within 3 days.
Monitor grievances registered on Integrated Grievance Management System (IGMS) through SRMS portal.
Resolve grievances within 15 days of receipt.
Inform customers availability of Insurance Ombudsman as a Redressal forum.
For more information contact: Mr.Jagadish Kajagar, 9845351603.
